What is the Need for Gamification and Employee Engagement
One of the benefits of gamification is objectivity. One thing with gamification is that it can allow you to constantly collect the data automatically without struggling too much. Some of the data that it will capture are; sales representative’s productivity rates, call center employees handling time, internal knowledge usage rates and many other things as well. With this in place you will realize that what you thought was happening is not actually how it was in the first place. Being that gamification is always accurate you will surely encounter a lot of surprises in the data that is collected. Therefore, it is advisable that you take this area seriously since it will determine the success of your business.
Also, it also makes the managers lives easy. One of the reasons why it makes the managers work easier is its objectivity which allows the managers to see what their employees are producing without having some biased mind. This will help them in eliminating assumptions and guesswork. You will surely be happy when you will be able to discover that much of the data in the performance reviews are not objective.
Apart from …