What is the Need for Gamification and Employee Engagement
One of the benefits of gamification is objectivity. One thing with gamification is that it can allow you to constantly collect the data automatically without struggling too much. Some of the data that it will capture are; sales representative’s productivity rates, call center employees handling time, internal knowledge usage rates and many other things as well. With this in place you will realize that what you thought was happening is not actually how it was in the first place. Being that gamification is always accurate you will surely encounter a lot of surprises in the data that is collected. Therefore, it is advisable that you take this area seriously since it will determine the success of your business.
Also, it also makes the managers lives easy. One of the reasons why it makes the managers work easier is its objectivity which allows the managers to see what their employees are producing without having some biased mind. This will help them in eliminating assumptions and guesswork. You will surely be happy when you will be able to discover that much of the data in the performance reviews are not objective.
Apart from that, it allows the employees to get feedback. As a result, the employees will be in a position to receive constant, updated and automatic feedback. This is important as it will allow the employees to see how they are doing compared to other methods like a benchmark that they were using in the past. Thus why most of the managers love it since it allows them to see their actual performance and also to make some improvements in their productivity.
Apart from that, it promotes recognition. One thing that you have to know is that the employees will lose their place of work to be recognized as much as they would want to be rewarded. One thing with gamification is that it will allow you to see the employee with good performance, the one who is improving and the one who is underperforming. Being that this is done automatically the employers will find it very easy and simple to use.
We also have mastery. You find that you will be able to gain new skills which will become easier with time. After some time you will realize that what you could not do easily is no longer challenging.
Apart from that, it promotes motivation to all. With this in place the needs of everybody in the organization will be addressed. Being that it can allow the employees to view feedback anytime they will get the opportunity to improve on the things that they are not doing better.